Meet Our Team
From line level to leadership, we are hospitality professionals. 80% of our Leadership team started in line level positions and worked their way up. We know hotels inside and out. Here's a little more about us.
Peter TwachtmanChief Executive Officer
A consummate hotelier and stickler for the details, Peter has been a student of hospitality for his entire life. Although always looking for opportunities to learn, Peter’s focus as CEO is now as the professor, a role to which he brings 30 years of management and leadership experience. Peter’s keen financial and operational eyes, coupled with a curiosity and laser focus are complemented by his ability to effectively communicate in this multi-faceted and complex business. He believes in the power of keeping things simple and that the vast majority of opportunities can be overcome and exploited the right way when focus is kept on the team, the guest and accountability in results. Peter often says, “focus on the people we work with and they will focus on our guests, and I will work to allow all of us to be accountable to each other.”
Megan KennedyCreative Director
Can you pick a tissue box cover that helps tell part of the story of a new hotel concept? Do you want to? Meg can and does. A firm believer that bespoke is better than uniform, that individualized is better than efficient, that the story is the thing that makes us unique, Meg is on a quest to bring Lark’s creative concepts to life. She finds pleasure in deriving a hotel identity out of the beauty and grit in our neighborhoods, in identifying community brand partners to strengthen our story and in developing programs that help our people get out and experience our locations.
In her time with Lark she has proven to be a skilled organizer of small and large projects, mentor to staff, manager of chaos, defender of the lark mission and a dynamic part of the leadership team. In her role as Creative Director she oversees the creative work that supports and defines the company brand as well as the identity of individual hotels and restaurants. By focusing on cultivating the unique personalities of each hotel through specialty amenities, relevant programming, local partnerships and individualized service style, she is responsible for all products or experiences that guests interact with either consciously or subconsciously during their time at our hotels and restaurants. Meg leads the team that brings our creative concepts to life and defines how to operationalize the marketing strategy for the brand and individual hotel identities.
Scot HoppsVice President of Operations
One could call Scot’s first job choice whimsical–finishing college and rather than exploring the corporate world relocating to the Caribbean to teach SCUBA diving–but that choice turned out to be the start of nearly two-decade career in the travel and tourism industry. Along the way, he’s managed teams in 13 room boutique hotels to 300 room luxury properties with an enthusiasm for taking care of people. Not many individuals would have later pursued an engineering degree, only to leverage it as a way of more richly delivering memorable experiences, but Scot is a lifelong learner and teacher. His ability to dive deep applies to people and numbers, systems as well as chaos. He is calm in a storm and steadfast in his dedication to the destination–but he most certainly ensures that each person around him enjoys the journey!
He and his wife live by two tenants when it comes to travel: drop everything to travel for a good reason; and when you want to truly understand a new place, you need to eat with the people, drink with the people, and dance with the people. Their three little girls have embraced their parents’ love of adventure at an early age, committing to one another to visit all seven continents. Scot brings a zeal for people, a work ethic that both pushes and pulls others along, and the ability to translate a beautiful vision into a daily reality, year after year. In Scot’s role as Vice President of Operations, he is globally responsible for all matters relating to our organization’s hotel operations.
Doug KleinVice President of Marketing and Communications
Doug grew up in Pennsylvania and moved to California as a teenager, trading in his rural outdoor life for the concrete jungle of Orange County. In college he studied Aerospace Engineering and Music before graduating with an English degree and teaching credential. Shortly after college he was recruited by Walt Disney Imagineering where he designed and built theme parks around the world. Since 1999, Doug has been a marketing agency executive, building branding, digital, and social good teams. He notably led the innovation of Princess Cruises online marketing that increased bookings by 4x, and the strategy that garnered San Luis Obispo “The Happiest City in North America,” according to National Geographic. He has worked with TBIDs, regional and state tourism councils, and hotel groups building attractions and out-of-the-box branding and marketing campaigns that have grown revenue, loyalty, and brand love.
In his spare time he writes, cooks farm-to-table meals for friends, and explores the wine and spirits of the Central Coast of California with his Sommelier wife, Hillary, and foodie daughter, Devin. Doug is ecstatic to bring his enthusiasm and passion for doing well by doing good in the world to Lark Hotels.
Holihan is derived from a Celtic word meaning “proud”, and Jeffrey Holihan is indeed the proud captain of the accounting team. When the seas get a little choppy inside the dynamic Lark world, he always provides a steady hand and keeps morale up. He has spent the majority of his working life in hospitality on both the operations and accounting sides. Starting out as a teenager working at a couple of Victorian hotels on the New Hampshire seacoast, he went on to work in many positions from short order cook to hotel general manager before “changing careers” to pursue accounting, and, as fate would have it, ending up back in hospitality, this time as a Controller for Hotel Development, Hotel Construction and Hotel Operations for both limited and full service hotels. With degrees in Hotel and Restaurant Management as well as Accounting, and years of experience to draw from, Jeffrey is well seasoned and well equipped to roll up his sleeves and work with everyone from GMs to bookkeepers to ensure that our accounting stays on course. A spare-time avid waterman, Jeffrey is very happy being either on top of or underwater and loves to travel especially to warm remote seaside locations.
Philip HarrisGeneral Counsel
Nikola JaspricaGroup Director of Revenue Management
Nik brings to Lark the unique combination of nerdy computer geek and confident leader. A rare breed of Croatian and South African, he is calm and steady and always knows when to take action. Nik has a lengthy background in hospitality and has held many roles in operations management around the world. As our Director of Revenue Management, Nik is responsible for global revenue management for Lark and overall implementation, and maintenance of our technology and systems. Nik believes that technology has a great influence on the guest experience, and on our company as a whole and is always on the lookout for the next gadget or app that will take the Lark experience to the next level.
Stefanie TannenbaumDirector of Asset Management
Stefanie comes to Lark after a decade in New York City working on one of the world’s most visited properties: Rockefeller Center. In striving to elevate the experience of her tenants, visitors and broader community, she came to appreciate the destination-building aspect of her work above all. This innate passion is what brought her and quickly aligned her with Lark’s mission. With a Masters degree in Asset Management, Stefanie is energized by collecting facts and opinions and in return, presenting them to the world the way she sees it and without reservation. Stefanie, with her inquisitive eyes, will ask you a question and listen so intently. This intensive listening turns into knowledge, and she has mastered the fine art of turning knowledge into action. At Lark, Stefanie is responsible for the financial performance of each property. She achieves this by a laser-focus on multiple and timely task execution along with an authentic ability to integrate into diverse teams which in turn makes her one of most introspective yet outgoing people.
Amanda Flanagan WallaceDirector of Integration and Administration
Amanda’s maxim is “organizational savvy through creative thinking” (or the other way around, depending on the day). When an online quiz told her she was 50% right- and 50% left-brained, it made complete sense. Hence her science education, but passion for working in the creative fields. She loves making beautiful food, but only by following a Cook’s Illustrated recipe to the letter. Get the picture?
With a background as varied as the states she’s lived in, Amanda spent over a decade in the nonprofit sector before making her way to Lark. Her unique mix of creativity and structure had her spanning disciplines such as project and program management, strategic organization, project development, and marketing & communications. Her years of hands-on application—as well as her dedication to living out her connection to place—make her perfectly situated to help lead Lark through its exceptional growth. In Amanda’s time with the company she has seen Lark grow from managing 6 small hotels to its current place as a leader in the boutique hotel management space. She now helps steer the company through the integration of new properties and new projects, formalizing processes, and holding hands across departments during transitions.
Jennie JurkiewiczDirector of Restaurants and Bars
Jennie is a Jersey Girl at heart, no matter where she lives, that goes along with her. Jennie’s husband of over 20 years calls the couple “gypsies” as their journey in hospitality has taken them from Southern New Jersey, to Nevada, to Suburban New York City, to Upstate New York, to Boston, and now reside in New Hampshire!
With more than 20 years of increasingly responsible experience in hospitality management, Jennie’s passion is service to others. She is committed to building teams focused on realizing their potential, driven to produce superior quality and dynamic growth. Jennie has led teams through successful operations of a la carte restaurants, bars, nightclubs, private dining, banquets and catering. Creating memorable experiences in Food and Beverage for guests is her drive. Some of her treasured memories include creating the most delicious curated cocktails on a cold winter night in the mountains of New York, exceeding guest expectations at galas of over a thousand guests by cooking day boat scallops on an open flame before their eyes, and turning champagne red by rehydrating hibiscus to get the perfect shade of red to celebrate a Chinese wedding! What we do in restaurants and bars is the most personal service of all, as guests will use all of their senses through consuming our products, food, beverage and service!
When not working, Jennie is enjoying her family, including her husband, two teenagers and a rescue furball of love, Hallie. She is active in her church, leading teenagers in catechism during the school year. Jennie is an avid gardener and enjoys caring for her flowers and shrubs throughout the growing season. She and her husband enjoy cooking together, wine pairing and hosting dinner parties. Those parties have been as intimate as a few of friends to over 40 in an “Open House Holiday” where fellow resort employees may have been separated from loved ones due to working in a resort area
Jamie RebelloRegional Director of Hotels
Growing up, Jamie listened closely as her father shared countless travel woes from his weekly business trips. Even as a child, she couldn’t help but think, “I could do better than that.” After several family trips to Disney World, Jamie learned what it meant to create memorable experiences, and her passion for hospitality slowly turned into an obsession.
For over a decade, Jamie has been working in Boston’s hospitality industry. Determined to learn every aspect of the business, she has excelled as a Front Office Manager, Director of Housekeeping, Hotel Manager, and more. She enjoys any opportunity to mentor and develop leaders, create sustainable operational practices, and push the needle on the guest experience through sensational creativity. Notably, Jamie was awarded the Stevan Porter Award recognizing her as a top emerging leader under the age of 30 by the Massachusetts Lodging Association.
During her free time, you can find Jamie laughing with her daughter and husband, spending time with her sister and parents in Rhode Island, planning a trip, reading a book, or hunting for a sweet chocolate treat.
Jonathan SilvaAsset Manager
Have you ever met someone who you believed was doing exactly what they were born to do? Well, we believe that about Jon. Being the son of an United States Airman, Jon grew up in an environment where he was constantly traveling, living in new places and meeting people from all over the world. He was immersed in the hospitality culture without truly ever knowing it. Jon just couldn’t shake this destiny. He attended the University of New Hampshire and received degrees in both Hospitality Management and Food and Beverage Management. From there, Jon’s extensive career in operations and hotel openings and development began! Jon is a “roll up your sleeves and get to work but don’t forget to do it with some laughter” kind of manager. After leading teams across his properties as a Regional Operations Manager, Jon moved to supporting the entire portfolio of hotels as a Revenue Manager for all of Lark.
At his core, giving back is his true passion. Jon currently serves on the UNH Board of Young Professionals, mentoring students post graduation.
Korina LopezDirector of Learning and Development
Korina started with Lark in 2015 and has gained the knowledge, through osmosis, that has prepared her for success as Lark’s Director of Learning and Development. She has worked at five Lark hotels in Rhode Island and Massachusetts, having held positions as guest services associate, assistant manager, and rooms division manager. In addition to these properties, Korina has assisted in coverage and training at more than half of our hotels as well as being part of the opening team for new properties. Through all of these experiences, she has mastered everything from our reservation system to brand standards, hotel policies to housekeeping practices, and everything that falls between.
As our Director of Learning and Development, Korina serves as the synapse connecting our various departments at Lark to ensure that we remain one team. Whether it’s updating the organization with our internal monthly newsletter, driving our on-boarding process for every team member, or leading our Lark Mentor and Mentee development program, she completes all with ease (and rest assured she’ll have checklists and spreadsheets tracking progress on all of these simultaneous projects). Korina is our go-to person for organizational practices and flow of communication as the Lark team grows, creating structure in the wonderfully chaotic world of hospitality.
Joshua DellheimDirector of Marketing
It can be said that Josh is someone who is always looking at the glass being half-full. This personal and professional outlook would certainly explain his passion for marketing and continuously finding ways to share the best of anything with others. A career that began in the hotel industry, Josh has progressed his marketing journey by building collaborative relationships, teams and projects that help create and keep the guest experience, the priority. Prior to joining Lark, Josh led the Americas marketing, communications and engagement for Food+ by Compass, supporting Google’s Food program. During his tenure, he had collaborated, strategized and led internal marketing campaigns on regional and global levels, partnered across teams to support a variety of new business openings and drove branded experiences, both in-person and digitally, for his region. Prior to his time at Food+ by Compass, Josh began the first several years of his career with Marriott International, supporting the Westin and W Hotel brands in various marketing and operational roles.
During his free time, Josh can be found taking on new adventures with his wife, two kids and their Labradoodle, Ollie. Whether it is exploring New England through family hikes or trips, watching his beloved Red Sox or finding a new local pizza spot to try out, Josh is happily taking in the experience each and every time.
Cynthia BonitzContent Marketing Manager
It started out as a casual decision. A way to pay rent so Cynthia could live in New York City and become a writer, like an indie version of Carrie Bradshaw, or a rock writer like William in ‘Almost Famous.’ So she took the job at a trendy hotel in the Meatpacking District and that’s basically how it all began. She found herself immersed in travel, culture, design and inspiration. The buzzing energy of hotels and the unique stories they tell. Cynthia loved it. So she stayed. Her ‘aha’ moment came years later as she became the go-to editor, copywriter, collateral creator–“the one who could think of a better word”–and discovered that a role in social media and marketing was the perfect fit. Combining her knowledge of hotel operations and guest relations with her passion for writing, branding and storytelling? She made the transition in a New York minute.
After working in boutique hotels in Manhattan, Brooklyn and the Jersey Shore, Cynthia joins Lark Hotels as their Content Marketing Manager. From email marketing to content curation and social media, Cynthia focuses on telling stories that people can connect with, that inspire experiences and celebrate what makes each destination unique. She’s a stickler for proper grammar, a perfectionist when it comes to formatting, and appreciates a good font. Ask her how she really feels about the Oxford comma. She’ll tell you.
Hollie GreeneMarketing Manager
Hollie’s passion is rooted in developing strategic, creative solutions to challenging problems and finding new opportunities in unexpected, out-of-the-box places. As an advocate (INFJ) personality type, Hollie possesses a deep sense of idealism while maintaining the determination to realize her goals and make a lasting impact. Though she is new to the hospitality industry, Hollie is nothing if not an enthusiastic team player who’s eager to learn and take on new challenges. As a marketing manager at Lark, Hollie is responsible for managing brand reputation, upkeep on external listing sites, supporting marketing initiatives for transitions of new properties into our Lark portfolio, handling website updates, and more.
Over the past several years, Hollie has found her home in Boston, MA, but she is originally a West Virginia Mountaineer. Solid proof of this can be found during any impromptu karaoke session where she will inevitably dive into a passionate, off-key rendition of John Denver’s Country Roads.
Rosh DhingraAssistant Controller
Rosh joins the Lark team with 25 years experience in the Hospitality Industry. Twenty of those years were with Starwood Hotels working at “big box” properties such as the Sheraton Towers and Westin Copley in Boston’s Back Bay. He spent the last decade in Boston’s Seaport District where he witnessed firsthand the rapid growth and complete transformation of an area that was once 23 acres of abandoned parking lots. In fact, he took part in the development himself, opening 3 properties in the last 5 years: Aloft Boston Seaport (330 keys), Element Boston Seaport (180 keys), and the revolutionary new micro-hotel YOTEL Boston Seaport (326 keys).
Rosh has worked various different hotel jobs over the years ranging from room service to shuttle driver, but discovered his true passion in Finance. It is this passion combined with strong work ethic and attention to detail that has guided him throughout his career.
When Rosh is not crunching numbers, he likes to spend his time watching sports and relaxing with his family. He is also one of those people who genuinely enjoys cars and driving. On a beautiful day, you will probably find him behind the wheel on the open road with a huge smile on his face.
Brett PhillabaumHuman Resources Manager
Positivity and a passion for people is not only alliteration, but two of many qualities that attract individuals to successful careers in Human Resources. So it is almost serendipitous that Brett Phillabaum (add to the alliteration!) joins us and our other hospitality leaders at Lark, to further grow his Human Resources career in an industry that is driven by welcoming others. Bringing people together, growing teams, building positive relationships and approaching every situation with an open mind are foundational cornerstones that Brett brings to the teams throughout our portfolio day in and day out.
Just over a year ago, Brett and his family left the Buckeyes of Ohio for the Pines of Maine and have thoroughly enjoyed the outdoor life, community and natural beauty that The Pine Tree State has to offer. Certainly an optimist, the only negatives that Brett enjoys come from his passion for photography. Whether it is capturing moments with his family or finding inspiration from outdoor adventures, much like his professional life, you can be assured that Brett is focusing on the details and simply enjoying the moment.
Erik RobertsonRegional Manager
Professor. Poet. Philosopher. Erik is none of these things. He is more like… a hospitality Hanswurst. Erik’s hospitality journey started at the turn of the century in San Francisco. While pursuing an acting career, so wisely, in NORTHERN California, Erik was fortunate to learn the art of hospitality from some legends of the industry. His restaurant journey took him from SF to LA to Nantucket to Palm Beach. And then…POOF…like that! He was gone!
After 7 years and an MBA from Babson College, Erik climbed out of deep recesses of the sales world and stepped back into hospitality. He ventured west with family to mange the operations for Johnson Hospitality’s portfolio of limited-service Marriotts. Now back in New England, Erik is planting roots for the first time in his life. He hopes those roots grow deep and strong.
Fun fact: Erik’s nomadic lifestyle was the inspiration for Chloé Zhao’s Nomadland.
Abdul SbaiRegional Manager
Abdul joined Lark with 18 years of experience in hospitality management. He has managed a variety of hotels from family owned properties to corporate flagged hotels in the US and overseas. However, hospitality is also part of his heritage as he hails from Morocco, which is known for its welcoming and generous spirit, passed down generation to generation. Abdul not only carries this spirit with him, but also integrates it into his professional life by sharing it enthusiastically with his colleagues and by ensuring hotel guests feel warmly welcomed and cared for.
Abdul has worn just about every hat one can in the hotel industry, from night auditor to restaurant manager to IT support to shuttle driver to housekeeping and front desk—and some of that while also being the general manager. This is due to his work philosophy that a successful hospitality business requires a leader who can work as a member of the team, not just its manager. Support the team, and the team will support the company! This is a concept in which he truly believes.
An intrepid traveler, Abdul has spent time on four continents and speaks five languages. During his free time you’ll find him spending time with his family. He is also passionate about soccer and, above all, being in the kitchen cooking Moroccan food.
Chris RousseauRegional Manager
It took a little while for Chris to decide what his career path in life should be. It wasn’t until after he served overseas in the United States Air Force, as an F-15 crew chief, that he realized some of his fondest memories were spent around the family, sharing stories, learning life lessons, and seeing the pleasure people got from hospitality. From there, while working “doubles” in the Providence food and beverage scene to gain as much experience as possible, he started his hospitality journey at Johnson & Wales University, where he graduated Magna Cum Laude.
After dabbling in many segments of the industry, Chris began his career within the Boston hotel scene and was amazed with the magnitude and potential of the hotel “biz”. Bringing over 20 years of food and beverage experience, and 10 years of managing hospitality operations, Chris is passionate about building proud teams, improving efficiency, and making an impact with our teams and for our guests. When Chris is not trying to sharpen his skills at various Lark properties, he enjoys kicking back with his wife Sara in “Little Rhody”, where forging memories with family & friends, the triumph of a from-behind sport victory, and the powerful crashing sound of a wave against the rocks, are just a few of his happy places.